Shipping policy

Shipping Policy – Essentials Hub

Thank you for shopping with Essentials Hub! Below is our shipping policy to help you understand how we process and deliver orders.

Order Processing Time

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Orders are not processed or shipped on weekends or public holidays.

Shipping Time

Estimated delivery times:

  • UAE: 2–5 business days

Delivery times are estimates and may be affected by customs, courier delays, or peak seasons.

Shipping Charges

  • Shipping costs are calculated at checkout based on your location and order weight.

  • Free shipping may be offered during promotions or on selected products.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or WhatsApp so you can monitor your delivery status.

Incorrect Address

Please ensure your shipping address is correct. Essentials Hub is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Delays

While we do our best to ensure timely delivery, delays may occur due to:

  • Customs clearance

  • Courier service issues

  • Weather or unforeseen circumstances

We appreciate your patience in such cases.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with photos (if damaged). We will investigate and assist you accordingly.

Contact Us

If you have any questions about shipping, please contact us:

📧 Email: abrishjadoon613@gmail.com
📞 Phone/WhatsApp: +971 552605471